About Us

Part of the Rakuten Group

Rakuten Securities Australia (RSA) is a forex and metals broker backed by the global expertise of Rakuten Securities Inc. With its head office based in Tokyo, Rakuten Securities Inc is one of the major online brokers in Japan and across Asia servicing over 2.2 million clients since 1999.

We aim to focus on the fundamentals of being a good broker – highly competitive spreads, excellent local customer support, and the enduring strong principles of Rakuten Inc to run our business by.

Principles

Always Improve, Always Advance

The team at RSA are continuously evaluating workflows and the trading experience. Just because things have always been that way does not mean that it cannot be improved. We seek to not remain idle and always progress our service even if it’s one unassuming brick at a time.

Passionately Professional

We compose ourselves only with true professionals. True professionals are those people who will endure and consistently push through any situation. They strive to achieve a good and fair outcome, and are constantly looking for ways to improve. Technological innovations may provide competitive leaps but it’s with quality people that allow us to enduringly succeed.

Hypothesise, Practice, Validate, Systematise

An encouraging environment to think ahead, the sustained best practices daily, and a culture of peer-review and collaboration. This is what makes good businesses and formed the heart of RSA. In line with Rakuten Inc, we aim to go one further by systematising and setting in place great routines for consistent quality.

Maximise Customer Satisfaction

We are first and foremost a services company. The mantra “how can I best serve my customers” takes precedence always. With our Sydney office, you’ll never be shunted behind unnecessary protocols or departments. We have only one customer service department and they’ve got a lot of common sense.

Speed!! Speed!! Speed!!

The internet moves very fast and every business on it must stay ahead. Accomplish in one month what it takes our rivals to do in a year, and make it more polished than twice the personnel. We can only win by being better and more agile.

These princples trickle down from Rakuten Inc's CEO and founder, Hiroshi Mikitani. We are very proud of our corporate philosophy and work very hard to further it. You can find out more about Rakuten Inc's on our global website.

Read More on Rakuten Inc
Company Overview
As of 4 January 2017
Corporate NameRakuten Securities Australia Pty Ltd
Australian Company Number153 803 804
Australian Financial Service License418036
AddressSuite 5, Level 9, 3 Spring Street, Sydney NSW 2000
Date of Establishment2 August 2016
Subsidiary Of
Rakuten Securities Inc

Rakuten Securities, Inc.

The securities division of Rakuten Inc, our financial services launched in 1999 and we have grown into one of the largest online brokerages today with a comprehensive range of asset products including domestic and international cash equities, derivatives commodities, bonds, investment trusts, ETF, and FX. With foundations in the Japanese market, we are branching out into Hong Kong and Australia.

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Rakuten Inc

Rakuten, Inc.

Rakuten Inc is one of the world’s leading internet services companies with businesses in e-commerce, eBooks, travel, banking, securities, credit card, e-money, on-demand entertainment, online marketing and professional sports. Rakuten Group is expanding globally and currently has operations throughout Asia, Europe, the Americas and Oceania with over 7 billion in capital.

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