Account Withdrawal

As a Rakuten Securities Australia client, you can withdraw from your trading account with these currencies:
AUD, USD, and GBP.

When you open your trading account, you may select which base currency you would like to utilise, and even have multiple accounts for these multiple currencies.

For existing customers, you can withdraw from your account in our client portal.

Withdraw Funds

Withdrawal Channels

Payment OptionPayment ChannelFeesEstimated Processing Time

National Australia Bank
Domestic and International Bank Wire

Withdraw your trade balance to your verified bank account from our NAB account.

AUD $25.00,
USD $25.00,
or GBP £15.00
Domestic: 1-2 business days1
International: 3-5 business days1

Neteller
eWallet

Receive your account funds back to your Neteller eWallet equal to the original deposit amount. Any additional amounts included in your withdrawal request will be paid to your verified bank account.

2% Instant2

Skrill
eMoney

Currently unavailable but will be back with us shortly.

2% Instant2

1 Subject to transactional risk management processes.

2 Subject to business hours for processing.

Notice

  • Due to Anti-Money Laundering compliance laws, all withdrawals will be sent back to the source of funding. This means that if you fund your account with a bank account, you can only withdraw your traded funds back to your original bank account.
  • With third-party payment gateways like Neteller or Skrill, withdrawal amounts can be sent back to your Neteller or Skrill account equal to the amount originally deposited, with the additional amount being sent to your verified bank account as denominated to our team. For example, if you deposit $500 with your Neteller eWallet, then trade this with it becoming $600 and seek to withdraw; $500 (your original deposit amount) will be sent back to your Neteller eWallet, and the remainder $100 will be sent to your verified bank account.
  • All initial withdrawal requests must be verified for safety and security by provision of a bank statement; which includes account holder information and bank details. Rakuten Securities Australia will not accept deposits or withdrawals made under a different name to the registered Rakuten Securities Australia trading account.
  • Under no circumstances will Rakuten Securities Australia transact a withdrawal to an unverified third party, or deviate from the above withdrawal channels.
  • Withdrawal requests via wire transfer are processed to the nominated bank account. The cut off for withdrawals via wire transfer is 15:00 AEDT/AEST. Requests received after this will be processed on the next business day. Funds transferred to your bank account may take up to 2 business days for domestic EFT transfer, or 3 to 5 business days for international wire transfer.
  • Rakuten Securities Australia charge an internal fee for withdrawals to cover bank expenses. International clients please contact your bank regarding any fees they may charge you for transferring funds. Any International Telegraphic Transfer (ITT) Fees charged by our banking institution are passed onto the client. Fees charged depend on your account currency (25 AUD/USD for accounts held in AUD or USD, and 15 GBP for accounts held in GBP).
  • For further information, please feel free to contact us at +61 2 9310 1492 or email us at info@sec.rakuten.com.au

FAQ

If you have any queries, would like to know what's commonly asked of us, or would just like an overview of how things work as a client, have a look at our frequently asked questions page.

Visit FAQ Page

Policies

It is important to know the terms, limitations and conditions of any service no matter the provider's reputation. Please see below for our list of policies, procedures, and documentation.

Visit Policies Page

Help and Support

Need some help opening an account? Not much of a fan of forms? Our support team in Sydney are happy to help. Sometimes its easier to just talk it out and deal with a real person.

Visit Help and Support Page

Start trading with Rakuten Securities Australia

Live Account

Open a live trading account
with a $50 minimum.


Contact Us for account opening assistance