Step 3: Uploading documents in our client portal
As a regulated financial institution, we must collect your proof of identity and proof of address. You will be asked to upload copies of your documentation to our client portal.
- Proof of Identity
- Passport (photo page and signature page); or
- Driver's License; or
- Government Issued Photo ID
Requirements: These must be a current, and valid form of ID that shows your full name and date of birth.
- Proof of Address
- Bank Statement; or
- Utility Bill (Telephone, Electricity, Gas); or
- Government Issued Tax Document
Requirements: These must be issued within the last 6 months, show both your name and full address, and show the provision of a service such as money owed or paid.
For overseas clients: Please provide your passport and one of the proof of address documents.
After you have uploaded your documents, that's it for now!
Our team will work diligently to verify your account and let you know. If your provided documents do not depict the full document, we will ask for you to resubmit them but don't worry, we'll work with you to help and get your account open.